Privacy policy

This policy explains how ABC Translation (“we”) processes the personal data you send us through abc-office.gr, the contact form or by email, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Controller

ABC Translation — email: info@abc-office.eu, phone +33 9 70 44 01 21.

What data we collect

• Contact details you provide: name, email, phone number, city.
• Information about your request (service, languages, country of use, message).
• The documents you attach, which may contain personal data (e.g. identity, civil-status or academic details).
• Technical data needed to keep the form secure (IP address, to prevent abuse).

Purpose and legal basis

We process your data solely to answer your request, send you a quote and — if you accept it — carry out the work. The legal basis is taking steps prior to entering into a contract and performing a contract (Art. 6(1)(b) GDPR), as well as our legitimate interest in keeping the website secure (Art. 6(1)(f)).

Recipients

Your data is never sold or used for advertising. It may only be shared to the extent necessary to carry out your order (e.g. with translators, notaries or legalization authorities) and with infrastructure providers processing data on our behalf: Infomaniak (web hosting, Switzerland — a country with an EU adequacy decision) and Google Workspace (email).

Retention

Quote requests that do not lead to an order are deleted within 12 months at the latest. Data relating to completed orders is kept for as long as required by tax and other legislation.

Cookies

This website does not use tracking cookies, analytics tools or advertising cookies.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. To exercise them, write to info@abc-office.eu. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Last updated: 2026.